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30-Day Money-Back Guarantee
At Ella & Sage, we want every piece to feel just right.
If it doesn’t, you have 30 days to return it for a full refund.
No rush, no pressure — just thoughtful service and peace of mind with every order.
FAQs
We deliver every order across Canada with Canada Post and UPS. Your package ships quickly and always comes with fast, reliable, and free delivery.
Not completely satisfied? No problem. You can return your order within 30 days of delivery. We’ll make sure the process is simple and stress-free. For full details, please see our Refund Policy in the footer of our website.
Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your orders whereabouts at any time.
Do you have a question or need advice? Don’t hesitate to contact us. We are here to help and offer advice.
Email: support@ellasage-boston.com
Mon – Fri: 9:00 AM – 5:00 PM
Sat – Sun: 09:00 AM – 1:00 PM
We provide detailed size charts on every product page. If you’re unsure, our team is happy to help you pick the best fit – just contact us via support@ellasage-boston.com
Free Shipping
Your package will be shipped insured with Track & Trace by UPS. If there's a problem, we'll solve it!
Hassle-free returns
Didn't fit? No problem! You can return or exchange it anytime. We offer a 30-day return or exchange policy if you're not satisfied with your order for any reason.
Daily support
At Ella & Sage, we're always ready to help you with your questions! Not quite there? Send us a message via contact or email.